📖 FAQs:
💡 What's a credit?
With Pirsonal Player, a credit equals a Video ID with "done" status. Example: Let's say that in a month you create 1000 personalized interactive videos with Pirsonal for 1000 contacts. In such a case, you would be consuming 1000 credits.
💡 When are credits renewed?
Monthly.
💡 What Pirsonal product is included in this deal?
Pirsonal Player (https://pirsonal.com/pirsonal-player) and Pirsonal Pages (https://pirsonal.com/pirsonal-pages).
💡 What's Pirsonal Player?
Pirsonal Player helps you supercharge ANY existing video with personalized video Calls to Action, individualized analytics, and automation so that you can make every single viewer react and boost engagement at scale.
💡 What's Pirsonal Pages?
Pirsonal Pages helps you increase customer engagement with personalized landing pages, automatically created for each video and contact, at scale.
💡 What's a video Call to Action (or video CTA)?
A video CTA is a clickable layer on top of your video. With Pirsonal, you can personalize them with customer data to boost engagement and conversions.
💡 What type of video CTAs can I have?
With Pirsonal's interactive video software, you can add different types of CTAs to your videos.
1. Text with button
2. Custom HTML
💡 Can I personalize these video CTAs?
Yes, at scale, and automatically. These video CTA are data-driven. Simply connect Pirsonal to your data source, from a CSV to your CRM, email tool, or marketing software of choice.
Can I see an example?
- https://vid.pirsonal.com/615433c217d5535f943e3f1a
- https://vid.pirsonal.com/614f0b9bd2706b5cf4f574ac
💡 Some use cases?
- Customer onboarding videos based on buyer persona, with specific Calls to Action to evoke activation based on the stage.
- Webinar replays depending on segmentation criteria. For example, sales rep Joe sends an email campaign to his inbound leads with the webinar replay and uses different personalized calls to action depending on what's the right next step for each lead, to increase lead engagement and close sales faster.
- Marketing agencies creating video campaigns for clients.
- Coaches share videos with the audience list of leads with a video call to action with the reason why each lead should register for an upcoming webinar.
- Brands that don¡t want customers to get distracted with other brands' content through channels like YouTube, and care about their branding assets and a higher level of engagement.
- Whenever you need to add superpowers to any video so that your customers react, don't have time.
💡 What integration do you offer?
Pirsonal has native integrations with Mailchimp, Google Analytics, and Zapier. We are working on adding more integrations soon and would love to hear what you need to make it happen! Please do it now here: https://pirsonal.com/feedback
💡 Do you support webhooks?
Yes. You can add one webhook per Project or Template to send data from Pirsonal to any third-party application.
You can also use our API, Zapier, or similar tools to send data to Pirsonal via webhooks or specific connections.
💡 What's the process like?
1. Create a project from a video (or leave the background video as a variable) so that you can group contacts and analytics and reuse assets. Demo: https://youtu.be/a1-0_VTGPrw
2. Create a bulk campaign from a CSV/etc (, or automation workflows with integrations (my favorite) so that you can have an automated process to target as many individuals as you need
3. Connect Pirsonal with your favorite CRM, email marketing tools, or just any communication channel so that you can enrich any marketing message and make individuals react.
💡 Can I request new integrations?
Yes, sure you can.
Please request what you want to see next here: https://pirsonal.com/feedback. Don't be shy!!
💡 Does this offer include rendering personalized video files?
No.
💡 Why not including Pirsonal's full software to render and personalize videos at scale and automatically?
This will consume a lot of processing power, which will not be sustainable for our company in the long term. Still, we are brainstorming to find ways to help the SaaS Mantra community in a way that is mutually beneficial.
💡 Why these two products?
As a marketer, agency, or business owner, you want your videos to engage and convert. Otherwise, you are just wasting time, money, and resources.
After helping a few large to small organizations engage with their audiences with personalized marketing, I realized that most organizations use video for their marketing and sales.
But almost all videos they share with their prospects, leads, and customers are irrelevant to viewers and don't make them react (video conversions).
Video makes people pay attention. But personalization makes the content relevant to them so that they engage with the content and the business goal.
But, still, almost every organization has videos that could be dramatically more effective if they could easily personalize the actionable content to each viewer.
We know how this feels.
This is why you can now supercharge ANY existing video with personalized video Calls to Action and personalized landing pages that are meant to make each and every viewer react, at scale, automatically.
By only using Pirsonal Player, you save a lot of time, resources and money, since there is no need to create complex templates. You can use the video content you already have (or the new one) and add actionable personalized calls to action based on who the person on the other side of the screen is, increase engagement and conversions.
💡 Is Pirsonal a reseller from third-party personalized video companies?
No.
We are aware that other companies in the space use third-party APIs from other vendors to provide multimedia personalization to their offerings.
However, at Pirsonal we own our software and infraestructure. This gives us more flexibility in terms of new features based on our vision, the direct needs we see in the market, and your feedback.
💡 What's your Customer support like?
According to our Service Level Agreement (SLA), we provide technical support to Customers via email and chat channels on weekdays during the hours of 10:00 am through 6:00 pm GMT+2, with the exclusion of National Holidays (“Support Hours”) in the US or Spain.
💡 Do you offer specialized onboarding to help me succeed?
Yes, we do. Simply chat with us to request a 1:1 free call.
💡 How long has Pirsonal been around?
4 intense years.
💡 What are your (product) plans for the future?
Helping you engage with your saturated audience at scale, one at a time, automatically, with personalized multimedia communications in a way that adapts to any digital workflow, is cost-effective and manageable by anyone on your side.
We are not there yet but thank God are getting closer and closer.
Some of these things are visible in our public roadmap: https://pirsonal.com/roadmap
💡 What are your plans for Pirsonal Player and Pirsonal Pages?
Fully dynamic and personalized multimedia content through our interactive video software so that we can offer a similar experience to the one we already offer with rendered personalized videos.
Conditional scenarios (even in real-time) so that viewer engagement increases and our Customers have better conversions.
More integrated with mainstream marketing and sales tools, to be a natural tool in your stack whenever you need to make people react.
💡 What languages do you support?
Virtually any language using UTF-8.
